Client Services Administrator

Mar 26, 2024 | Vacancies

Role Summary:

Our Client Services Team underpins everything we do, and they are critical to creating the right impression of our business both directly in the everyday contact they have with our clients, and in the quality support they provide to others in the firm.

A key member of the Client Services Team, our Client Administrator, has the following areas of responsibility:

  • Managing our switchboard.
  • Undertaking front of house duties, which includes greeting our clients and visitors and arranging refreshments.
  • Managing the receipt of, and liaising with our clients in relation to making arrangements for the subsequent collection of records and information.
  • Managing the stock of office stationery, and liaising with suppliers.
  • Updating and maintaining information stored on our database.
  • Dealing with both incoming and outgoing post, including the scanning of documents where appropriated.
  • Visiting the bank, on a weekly basis on behalf of the firm.
  • Organising events and team socials activities, including booking transport and liaising with venues.
  • Supporting other members of our team as appropriate.

Our ideal candidate will be:

  • Be competent in Microsoft applications including Word and Excel.
  • Be committed to delivering a high standard of service to our clients.
  • Have clear verbal and written communication skills.
  • Demonstrate accuracy and attention to detail.
  • Be well-organised, able to manage own workload and work to deadlines.

Benefits and rewards

  • Competitive salary, based on experience.
  • Flexible working arrangements.
  • Privately managed pension scheme (following your satisfactory completion of our probationary period).
  • Life assurance cover.
  • Private healthcare scheme.
  • Health care benefit package.
  • 22 days’ annual leave plus statutory holidays.
  • Permanent, full time position.
  • Modern, air conditioned offices.
  • Recreational facilities including employee break area, complete with games machine and pool table.
  • Free parking.
  • Fantastic location with plenty of local amenities on the doorstep.
  • Regularly organised social events.
  • Scope for development and progression.

In line with our ‘People First’ philosophy, development and progression is part of a continuous conversation.  There will be opportunities to enhance existing skills, learn new ones and we are always open to discussion where people feel they have more to offer.

For more information, send your CV across to Sharon Hutchinson, our Operations Director or give Sharon a call on 01429 234414 for a confidential chat.

Not quite perfect?

If the above isn’t quite the perfect role for you, but you like what you see, feel free to get in touch.  We are always happy to discuss opportunities with the right people.


Hopefully we’ve piqued your interest?

We’re a really friendly bunch and would love to hear from you.

We won’t bog you down with technical jargon. We like to keep things simple and to the point.

Get in touch to arrange a no obligation meeting and we can have a chat about your future needs.

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